SMS Syracuse Member Services

ATMComplete™

Sharenet!, Inc.
920 Spencer Street
Syracuse, NY 13204

Phone:
315-477-1100

This page has been printed from: http://www.atmcomplete.com/support.php

You can focus on your business while Sharenet takes care of the ATM

When you partner with Sharenet to host an ATM at your business location, you eliminate having to handle the complexity of managing the process associated with this type of service. It's an opportunity to take advantage of all the benefits of an ATM without the responsibility of all the coordination between 3rd party vendors, day-to-day details, and other issues that may arise.

On a daily basis, we take care of all the following:

  • Retrieve ATM reports
  • Retrieve settlement reports
  • Record and maintain all activity in the Sharenet database
  • Generate an ATM settlement report and provide it to you along with any adjustments
  • Fax balancing information every time the ATM is replenished
  • Settle funds daily
  • Review and investigate all Cardholder claims
  • Provide assistance with account reconciliation
  • Responsible for 1st line and 2nd line maintenance of ATMs
  • Coordinate cash replenishment and courier services
  • Maintain supplies for ATM operation

On a monthly basis, you receive:

  • ATM Volume Report (cash activity and transaction volumes)
  • One simple statement